Digital transformation is essentially a business transformation that responds to changes in consumer behavior. These changes in customer demands are driven by rapidly advancing technology and shifts in how they access information, products, and services.

However, studies show that more than 70% of digital transformation implementations fail, with 17% of these failures jeopardizing the very existence of companies. The key reasons for these failures include a non-performing and disengaging culture or non-collaborative behaviors within the company.

Digital transformation in education is particularly challenging as it requires the harmonization of different expertise within an organization. It involves connecting the Academic department with the IT department, aligning the Marketing department with Admissions despite their differing perspectives on products, and helping IT managers understand the language of academics.

The challenges often lie in persuading academic managers to buy into changes in the customer journey and, most importantly, in changing employees’ mindsets by integrating the set strategy and common goals into the project’s implementation and fostering collaboration among departments.

Having built the IBI platform, which was awarded top in the world, and advised various companies on transforming their training and development strategies, IBI has launched Digital Transformation Consulting Services in Education. These services focus on English Language Centers, K-12 Private Schools, and Higher Education institutions to help you successfully transform your products or services. Our approach minimizes investment costs and maximizes ROI by focusing on the following three aspects:

1. People and Culture Transformation: The key to a successful digital transformation is preparing your employees with the right mindset and a supportive culture. IBI collaborates with your Board of Directors and department heads to establish strategies and common goals, ensuring full buy-in from all stakeholders. Our experts design and facilitate various training sessions and focus groups to cultivate the necessary mindset, skills, and culture.

2. Product Innovation: One of the biggest challenges in transforming the education business is product innovation. The academic department’s traditional and institutional nature often makes it difficult for the IT department to understand and collaborate effectively. Additionally, the theoretical concepts held by academic managers may not align with market demands and needs. Marketing and Admissions managers, while highly customer-oriented, may lack the pedagogical knowledge to balance cross-functional collaborations. With practical experience, IBI will help you identify and address these issues, bringing them to the table and securing the project’s success.

3. Process Enhancement: Product innovation brings changes to processes. Digitalized products require digitalized processes. IBI supports your managers in streamlining these processes with:

• • Simplicity: Our consulting services simplify processes by providing “plug and play” solutions that are easy to implement.
  • Speed of Execution: Digitalizing operations doesn’t have to be a long and tedious process. We offer advice on how to integrate and streamline processes efficiently.
  • Flexibility: Digitalization is only effective if it meets the specific needs of all stakeholders. We ensure that digital solutions are flexible, easily customizable, and scalable.
  • Focused Support: We delve deeper into understanding stakeholders’ needs by conducting various research initiatives within your organization to provide the best advice to your team.

Additionally, large international management consulting companies have partnered with us for your projects in the local market(s). Feel free to contact us at info@ibi-global.com for collaboration.